Under 18 year olds cannot take part in the adventure breaks unless they are accompanied for the duration of the trip by their parent or guardian.  Ski breaks and the mobile climbing wall are exceptions to this.

Bookings are confirmed on receipt of a 25% non-refundable deposit. The balance is due no less than 3 weeks prior to the break commencing. Bookings made within three weeks of the break start date will require payment in full.

No refund will be given if the customer cancels less than three weeks from the start date of the break. If Great Glen Adventures cancels a break then the customer is entitled to either another booking on a different date or a full refund.

Each booking is made on the basis that the customer will strictly observe the safety instructions given by the staff of Great Glen Adventures. If you choose to ignore this advice you do so at your own risk and forfeit a duty of care from the instructor.

Great Glen Adventures reserves the right to exclude customers from activities they are not suitably prepared or fit enough for and where their involvement may jeopardise their own, other customers or the instructors safety. No refund will be made to clients excluded on these safety grounds.

Great Glen Adventures accepts no liability for customers personal property lost or damaged during a break.

Great Glen Adventures may seek to use photos of participants or break correspondence for the publicity purposes. Please advise us if you would prefer not to be involved in this.

Customers must understand that they are involved in adventurous activities which can be mentally and physically challenging. Customers should be prepared for this and be in good health. You will be required to fill out a medical form prior to partaking in any adventurous activity and inform Great Glen Adventures of any further relevant medical information arising between filling out the form and the start of the activity.

You should be fully aware that adventurous activities can be risky and accept the possibility that you may be injured or even killed during the activities. Whilst Great Glen Adventures has a duty of care towards each customer and staff member you must understand this element of risk.

You should also be aware that adventurous activities are highly subject to local weather and conditions and whilst every effort will be made to meet the aims of your holiday sometimes this will not be safe or practical. In this event every effort will be made to offer suitable alternatives but no refunds will be available.

It is the customer’s responsibility to obtain their own appropriate insurance prior to the break.